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Rating and reviewing an app

Last updated: October 24, 2026

Who can do this: administrators and owners.

What it does

Read reviews to see how an app works for other businesses, and leave your own once you have used it. A review is a star rating, a title and a body.

FieldWhat it takes
RatingThe stars you give the app
TitleUp to 100 characters
ReviewThe body, up to 1,000 characters
  • Lucrii shows your organisation’s review under Your Review, with actions to edit or delete it.
  • The listing page shows the rating summary and the first three reviews. The review count beside the stars scrolls down to them.
  • The full reviews page shows the summary, the spread of ratings across the five stars, and every review.
  • The sort offers Most relevant, Newest, Oldest, Highest rated and Lowest rated.
  • The rating filter offers All ratings, and one entry for each star count. It narrows only the list below it, so the summary and the spread stay the same for the whole app.

Before you start

  • Writing a review needs the app installed first, and the button does not show until it is.
  • Like the rest of the App Store, writing a review is for administrators and owners.
  • Your organisation gets one review per app. A second review edits the first.

How to use it

  1. Open the app’s listing and select View More Reviews.
  2. Select Write a Review, set the stars, give it a title and a body, and select Submit Review.
  3. Change the sort or the rating filter to read what others wrote.
  4. Select Load More at the foot of the list to read further back.
  5. To change your review, select Edit review on it. To take it down, select Delete review.

Troubleshooting

The page says Reviews could not be loaded, in place of No reviews yet. Lucrii cannot check the reviews right now. Try again shortly.

Changes