Skip to content
Get started →

Contents

Quests

Last updated: October 24, 2026

What it does

A quest is a short walkthrough of one job, told by Hermes. Start one to learn a part of Lucrii by doing it.

  • Each step dims the page and lights up the control it is about. Hermes gives one instruction beside it.
  • The dots under his line show how far through you are.
  • Most steps move on when you do what they ask, such as selecting the button or filling in the field. A field only counts once what you enter is valid, such as a complete email address.
  • A step that asks you to save moves on once you select the button it lights up and the saved page opens. Cancel, Back or a link somewhere else does not count as a save.
  • A step that only explains something has a Next button, which reads Finish on the last step.
  • A step about another page has a Take me there button.
  • If you already did what a step asks, Hermes moves past it. Doing a later step first, such as saving a form early, counts the earlier steps as done.
  • While a step waits on a control, selecting anything else on the page does nothing, and the light around the control pulses. Scrolling, Hermes, messages and any window the app opens work as usual.

A finished quest gets a Quest complete card. It shows what you can do with the result and offers the next quest in the series. With achievements on, it also shows the experience you get. Finish every quest in one part of Lucrii, such as Contacts, and you get a larger celebration.

Hermes offers a quest on the screen it belongs to, in a card under the Ask Hermes button.

  • The offer shows the job, what it achieves and why it matters, with the number of steps and roughly how long it takes.
  • Let’s go starts it, Later puts it off for three days, and Don’t ask again stops that offer.
  • Unanswered offers go after 20 seconds.
  • Hermes makes at most one offer every 10 minutes. He does not make an offer again after you leave it alone twice.
  • A gold ! on the Ask Hermes button means this screen has a quest you can start. A grey ? means a quest you paused can pick up here. Selecting ! puts up that quest’s offer, and selecting ? resumes the paused quest.
  • Browse quests, in the Ask Hermes panel, opens your Quest Chart. Asking Hermes to show you how to do something starts the matching quest as well.

Your organisation chooses how quests arrive, with Offered, On Request or Off. General organisation settings holds the setting and describes each choice.

Your Quest Chart is a map of your quests, drawn as a climb from Base camp at the foot of the map. Open it from My Progress, in the menu under your name at the foot of the sidebar, then select the Quest Chart tab. The tab shows while your organisation’s quests setting is not Off.

A quest is a round marker, and a side quest is a smaller diamond. Roads join a quest to the ones it needs first.

MarkerWhat it shows
Double ink ringA finished quest
Dotted ringA locked quest
GoldA ready quest
Solid red-orangeA quest under way
Question mark and no nameA quest that isn’t open to you

Hermes stands beside the quest you are on, and footprints walk up the road to it. When no quest is under way, Hermes doesn’t appear, and the chart opens on the next ready quest.

  • Drag or scroll to move the map, and pinch or hold Ctrl and scroll to zoom. On a phone, drag to move and pinch to zoom.
  • The buttons in the bottom right corner are Zoom in, Zoom out, Show the whole chart and Go to your current quest.
  • From the keyboard, press Tab to reach the map and use the arrow keys to move it. Plus and minus zoom, and 0 shows the whole chart.
  • The zoom level shows in the top left corner, and goes up to 400%. Below 60%, only your current quest keeps its name on the map, or the next ready quest when none is under way.

Select a quest for its card. The card shows the quest’s name, a step count such as 3 steps, and what the quest gets done. A quest under way shows the step you are on instead, such as Step 2 of 3.

  • A locked quest’s card starts Unlocks when you finish and names the quests to finish first. When it can’t name them, it reads Unlocks as you finish earlier quests.
  • A ready quest’s card has Start Quest, and a paused quest’s card has Resume. Either button closes the card, and Hermes shows the step you are on.
  • The quest Hermes is showing you has no button on its card.
  • A finished quest’s card has no step count and reads Completed.
  • A quest that isn’t open to you reads Uncharted, with Keep exploring to reveal this quest.
  • To close the card, select the quest again, select an empty part of the map or press Esc.

Before you start

  • Offers need your organisation set to Offered, and a window wide enough to show them. Hermes does not offer while a quest is running.
  • Some quests open only after others are finished. The Quest Chart shows which to finish first.
  • Some quests work on one record, such as a quote or a contact. Such a quest starts from the Quest Chart and waits until you open that record.
  • A quest you have started carries on where you left it, even after Lucrii changes. A quest you finished stays finished.
  • Quests scoped to the organisation are completed once for everyone. An administrator moves them along.

How to use it

  1. Select Let’s go on an offer, the ! on the Ask Hermes button, or Start Quest on a quest’s card in your Quest Chart.
  2. Do what Hermes asks on the control he lights up, or select Next on a step that only explains.
  3. Carry on to the last step. The quest completes when you finish it.
  4. To stop partway, select the X on Hermes’ card or press Esc.
  5. To carry on later, select Resume on the bar at the bottom of the screen.

Leaving the page a step is on also pauses the quest, except for a quest waiting for you to open its record. The bar shows the step you are on and comes back after a reload. Its menu has an Abandon quest item, which clears your progress so the quest can be offered again later.

When you resume a paused quest:

  • A quest paused on a record page goes back to that record, even after a reload.
  • A quest paused inside a panel or card that an earlier step opened picks up at the step that opens it. A new task card and the invite panel are two such places.
  • A quest paused on a button that needs something you typed picks up at the step where you type it. One such button is Post under a note.

To stop one offer, select Don’t ask again. To stop quests altogether, an administrator sets Quests to Off in the organisation’s general settings.

Troubleshooting

You don’t see an offer. Hermes waits until you have been on the screen a moment without typing, with no window or menu open and no form half filled. He makes one offer every 10 minutes at most, and never while a quest is running. The ! on the Ask Hermes button and your Quest Chart are always there.

Hermes waits in the corner saying “Looks like that closed. Reopen it and we’ll carry on.” The menu or window the step is about closed. Reopen it, and the quest carries on. If an earlier step opened it, Hermes goes back to that step and says “That closed, so I’ve taken us back a step.” To stop, select the X.

The quest doesn’t move on after you select the lit button. The form may have refused to save and shown an error. A moment later, the rest of the page works again until the step changes. Fix the form and select the button again.

Hermes says “I can’t show this step here”. The record you are on no longer suits the step. A quote already sent is one example, and a person where the quest needs a company is another. The record may also be deleted, or someone changed it in another tab. Open the kind of record he names, or select Take me there to pick one from its list.

Hermes asks you to clear the search on a board. You can’t drag cards during a search. If the column that completes tasks is collapsed, or the column holding your open cards, Hermes asks you to expand it.

A quest shows as a question mark on the Quest Chart and is never offered. Your organisation turned off the part of Lucrii it is about, or turned off Hermes or Achievements in general settings. A demo organisation does the same to its quests for exploring the App Store and connecting an MCP client.

Changes