Browsing the App Store

Who can do this: administrators and owners.

What it does

Use the App Store to find apps that connect Lucrii to your other tools, and see the ones you have.

A card shows the app’s icon, name, developer, star rating and price, which reads Free or Paid.

Installed marks an app you have.
Update marks one where your organisation runs an older version than the current one.
Search matches an app by name and by description. The list follows what you type after a short pause.
The sort offers Popular, Highest Rated, Newest and A-Z.
The View installed only switch narrows the list to the apps your organisation already has. Search and sort still apply.
Twenty-four apps show per page, with a way to move to the next page for the rest. The installed view shows every app you have installed on one page.

Before you start

Administrators and owners find App Store under Organisation. It isn’t available in demo organisations.

How to use it

Open Settings, then Organisation, then App Store.
Type into the search box.
Change the sort to Popular, Highest Rated, Newest or A-Z.
Turn on View installed only to see what you already have.
Select a card to open that app’s listing.

Troubleshooting

The list says No installed integrations found. View installed only is on and your organisation has no app that matches. Turn the switch off to see the full catalogue.

An installed app is missing its catalogue details. The page then says above the cards that an installed app’s catalogue entry could not be loaded.

Installing an app: Read an app’s listing, then install it once you agree to the permissions it needs.
Managing an installed app: Set up, update, reconnect or uninstall an app your organisation has installed.
Rating and reviewing an app: Leave a review of an app for your organisation, and read what other businesses wrote.

Changes

Help pages for every feature - 2026-09-30