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Verifying your email address

Last updated: October 24, 2026

What it does

Confirm your email address to start using Lucrii and to let Lucrii send customer emails for you. Signing up with a password sends a verification email. That includes an account opened from an invitation, since accepting one doesn’t confirm your address.

Signing up through Google confirms a gmail.com address, or one on a domain your Google Workspace runs, so that account never meets the verification screen.

Until the address is confirmed, every page of the app sends you to Check Your Email.

  • The screen shows the address the link went to. Under it are a Resend Verification Email button and Log Out and Use a Different Email.
  • An account that signs in with Google also has Continue with Google under Resend Verification Email. On a gmail.com or Google Workspace address, signing in with Google confirms the address in one step when the account has no password. On an account with a password, the link in the email confirms it.
  • Lucrii refuses the account everything except verifying it, in the app and through MCP clients. Approving a connection or a device shows Verify Your Email First, with a Verify Email button.

Opening the link shows Verify Your Email with a Verify Email button. Selecting Verify Email confirms the address and shows Email Verified, then moves on to the app.

Changing your email address in Profile sends a link to the new address. Opening it and selecting Verify Email moves your account to that address and shows Email Verified. Until then the account stays on its current address.

Good to know:

  • The link is the first proof that the mailbox is yours. When you select Verify Email in a browser logged in to the account, the link confirms the address and doesn’t remove anything.
  • Anywhere else, it signs the account out everywhere and removes everything set up before the address was confirmed. That is the password, passkeys, authenticator app, Google sign-ins, MCP clients and API credentials. Lucrii emails you the list of what it removed. Resetting your password sets a password again.
  • The verification screen appears only when you are logged in. Opening it with an address that is already confirmed sends you back to the app.

Before you start

  • A verification link lasts 24 hours, and so does the link for a new address.
  • Resends stop at ten an hour, and the hourly limit covers links for a new address too. After each send, the resend button counts down for 60 seconds.

How to use it

  1. Open the email Lucrii sent and select the link inside it, then select Verify Email.
  2. If the email has not arrived, check the spam folder, then select Resend Verification Email.
  3. To use a different address, select Log Out and Use a Different Email at the foot of the page, then sign up again.

Troubleshooting

The link shows Verification Failed. The link has expired. Select Request New Link, or Back to Login.

The link says An account with this email address already exists. Another account took the new address first.

A scanner in your email provider opened the link before I did. Opening the link confirms nothing. The link still works, and only selecting Verify Email confirms the address.

Changes