---
title: Notes and media on items and locations
id: inventory.notes
description: "Post staff notes on an item or a location, and add pictures and files to an item."
lastUpdated: 2026-10-24
order: 100
---

## What it does

Use the timeline below the cards on an item or a location to leave notes for your colleagues.

- Notes use the rich-text editor found elsewhere in Lucrii. A note can mention your colleagues and carry attached files.
- Lucrii adds entries too, such as the note a saved stock adjustment produces.
- An item page also has a Media card above the timeline for the item's pictures and files.

## Before you start

- Notes on an item and on a location are for staff only. They have no public and private switch.
- A note can be up to 50,000 characters. [Notes on a contact](/docs/contacts/notes.md) says how the count shows.

## How to use it

1. Write into the box at the top of the timeline.
2. Use the paperclip to attach a file, and type an at sign to mention someone.
3. Select Post to add it to the timeline.
4. On an item, drop pictures onto the Media card above the timeline, or choose them through Add files.

Older notes load as you scroll to the end. You can edit or delete a note you wrote from the controls on it.

## Troubleshooting

If Lucrii cannot load notes, the timeline says "Notes could not be loaded." and offers Retry, as [contact notes](/docs/contacts/notes.md) also do.

A file you attached to a note is not on the item's Media card. A file from the paperclip goes on that one note, not on the item.

There is no Media card on a location or an item form. In inventory, only an item page has a Media card.

## Related

- [Adjusting stock](/docs/inventory/items-stock.md): Check an item's stock at each location, and correct it outside an order with Adjust Stock.
- [Editing and deleting an item](/docs/inventory/items-edit-delete.md): Edit an item, or view its audit history or delete it from More Actions.
- [Stock locations](/docs/inventory/locations.md): Add the places you keep stock, with an address and stats for what is held at each.
- [Items and locations](/docs/inventory/overview.md): Browse the items you buy and sell, and the locations you keep them in.

## Changes

- [Field lengths and tag limits](/changelog/2026-10-16#2026-10-16-field-lengths-and-tag-limits) - 2026-10-16
- [Creating a contact from a picker](/changelog/2026-09-30#2026-09-30-creating-a-contact-from-a-picker) - 2026-09-30
- [Help pages for every feature](/changelog/2026-09-30#2026-09-30-help-pages-for-every-feature) - 2026-09-30