--- title: The inbox id: inbox.overview description: "See your orders and tasks in one list, with a dot on anything that changed since you looked." lastUpdated: 2026-10-24 order: 10 --- ## What it does Use the inbox to see which orders and tasks need you, and what changed on them since you last looked. - An order or task appears in your inbox when you are its assignee or watch it. It also appears when it has nobody assigned and belongs to one of your teams. - Anything with an unread update appears regardless. - A blue dot at the left of a row means something on that order or task has changed since you last opened it. The dot's tooltip counts the updates. - Inbox in the sidebar shows how many orders and tasks in My Inbox have an unread update, the rows the Unread view shows. It reads 99+ above 99, and doesn't show at zero. - A Due Date or a Payment Due that has arrived or passed turns red, with a warning icon. The list has these columns. | Column | What it shows | | --------------- | ---------------------------------------------------- | | ID | The order or task number, with its status badge | | Title | The task's title, filled for tasks | | Priority | The task's priority, filled for tasks | | Contact | The customer or vendor, filled for orders | | Due Date | The order's expected date or the task's due date | | Payment Due | The date payment falls due, filled for orders | | Assignee | The team and person it is assigned to | | Latest Activity | The latest update and when it happened | Mark as Read clears the dots from rows you have dealt with, without opening each one. - Tick the box at the start of a row to select it. Ticked rows bring up a bar at the top of the list, as [Work boards and tasks](/docs/boards/overview.md) describes. - Mark as Read on the bar marks each ticked row as read, as opening it does. It changes nothing on the orders and tasks themselves. - Mark as Read runs as soon as you select it. Lucrii then says how many it marked, as in "2 orders and tasks marked as read". - Switching between My Inbox and My Teams' Inbox clears what is ticked. ## How to use it 1. Select a column heading to sort by it. 2. Type in the search box above the list to narrow the list. 3. Select a row to open the order or task behind it. Lucrii marks it as read. The dot goes with it. 4. Tick the rows you have dealt with, then select Mark as Read. The dots go from those rows. 5. To mark every row the list matches, tick the box at the top of the list. Where more rows match than the list shows, select the link that offers them all, as in Select All 48 Orders and Tasks. Then select Mark as Read. Lucrii keeps the tab, the filters, the search and the sort in the address of the page. ## Troubleshooting A closed order or a finished task is still in your inbox. A won or lost quote leaves the list, as does a closed or cancelled sales order or purchase order, or a completed task. The exception is one with an unread update left on it. Mark as Read counted more rows than were unread. For ticked rows, the number counts every row you ticked, read or not. For every matching row, it counts only the rows that were still unread. The message ends "Some are still unread. Run Mark as Read again". Mark as Read on every matching row stops after 5,000 rows. Run it again for the rest. A teammate's unread updates went when you read an order. On an order with nobody assigned that belongs to your team, opening it or Mark as Read also clears your teammates' unread note updates. A teammate who watches the order keeps theirs. A date is red before it is due where you are. Lucrii judges this by your organisation's calendar and ignores yours. The date then reads the same for everyone and on the document sent about it. ## Related - [Views and My Teams' Inbox](/docs/inbox/views.md): Switch between My Inbox and My Teams' Inbox, and filter either list or save it as a view. - [The Hermes inbox summary](/docs/inbox/hermes-summary.md): Read the short summary Hermes writes above your inbox on what needs attention today. - [Quotes, sales orders and purchase orders](/docs/orders/overview.md): Find your quotes, sales orders and purchase orders, filter each list by status and read its figures. - [Notification emails](/docs/settings/notification-emails.md): Choose which emails Lucrii sends you about mentions, notes, order activity, due reminders and finished exports. ## Changes - [Deleted records show struck through](/changelog/2026-10-23#2026-10-23-deleted-records-struck-through) - 2026-10-23 - [Inbox count and notification emails](/changelog/2026-10-23#2026-10-23-inbox-count-and-notification-emails) - 2026-10-23 - [Filters and Mark as Read in the inbox](/changelog/2026-10-16#2026-10-16-filters-and-mark-as-read-in-the-inbox) - 2026-10-16 - [Help pages for every feature](/changelog/2026-09-30#2026-09-30-help-pages-for-every-feature) - 2026-09-30 - [Scrolling and empty lists](/changelog/2026-09-30#2026-09-30-scrolling-and-empty-lists) - 2026-09-30